Our Technology & Business Solutions department focuses on establishing, maintaining and developing information technology systems and services to meet the needs and enjoyment of our team members and guests.
Technology & Business Solutions
Our Technology & Business Solutions team ensures that hotel teams and office colleagues are equipped with modern, reliable hardware and software so they can work efficiently and deliver exceptional service. We safeguard guest and employee information with strong security practices, while providing powerful data tools that help our teams communicate effectively with guests and better understand their needs.
We are leading the company’s digital transformation by driving a cloud first strategy that improves agility, scalability, and innovation across the business. This approach enables us to deliver smarter, faster, and more resilient technology solutions that enhance both operations and the overall guest experience.
A key part of our innovation focus is expanding contactless technology making it easier for guests to interact with our services through digital check-in, mobile capabilities, and seamless touch free experiences throughout their stay.
We also deliver and support essential guest facing technologies, including in room entertainment systems and complimentary WiFi, which we guarantee for all guests. In addition, we manage the core corporate platforms that keep the organisation running smoothly, such as Oracle systems, Microsoft applications, email services, Point of Sale (POS) and Property Management Systems (PMS).