About

People & Culture

We Connect. We Create. We Grow.

At PPHE Hotel Group, we all share the same purpose: creating valuable memories for our guests and value for our assets, people and local communities. Our culture is defined by our internal blueprint: ‘We Are Creators’, the guide to how we show up every day. It shapes how we welcome guests, how we support each other, and how we grow together. From recruitment to recognition, from leadership to learning, our culture is built around connection, creativity, and care.

We connect

Our culture is inclusive, and fun. It’s powered by leaders who don’t just manage - they inspire. They connect with their teams, spark ideas, and empower others to lead with confidence and compassion.

We hire people who care about guests, about each other, and about making a positive impact. Our recruitment strategy is all about finding people who want to connect and contribute.

We create

We believe that every team member brings something unique to the table. That’s why we call them Creators - because they reach out to create unforgettable experiences for our guests and for each other every day.

We encourage our Creators to be empowered and innovative with their work. Their ideas, energy, and individuality are what make our hotels unique.

 
We grow

From day one, we invest in our people’s growth. Our award-winning Learning & Development programmes are designed to help every Creator thrive and become adaptive - whether they’re just starting out or stepping into their next role with us.

Our digital learning platforms offer a structured journey to strengthen the development of everyone in our business, and tailored towards building transferable skills alongside technical expertise.

Together, we make a difference

By valuing our Creators we are able to continuously invest in opportunities and our portfolio. Because when our people are valued, our guests feel it and our business grows stronger.

We are proud to have been recognised as a ‘Top 6 Best Places to Work in Hospitality’ and receive the ‘Best Employer Catey Award’ in 2021 by the Caterer, the UK’s largest multimedia hospitality brand for the industry.

Brands

Arena Hotels and Apartments Arena Campsites

PARTNER BRANDS

 

 

Membership

EPRAUKHOSPITALITY